How to Install PAVER and Transfer Data Safely

Category: Service Request

Issue: Need to deactivate license, back up data, and install PAVER software on a new machine.

Resolution: Follow steps to deactivate the license, back up and transfer data, and install PAVER on the new computer.

Steps to Resolve:

✅ Step 1: Deactivate License
If You Have Access to the Original Computer:

• Open PAVER on the computer where the license is activated.
• Navigate to the License Management or Activation section (usually in Settings or Help menu).
• Select Deactivate License or Release License, then follow prompts to confirm.
• Ensure you are connected to the internet for deactivation to communicate with the licensing server.

If You Don’t Have Access to the Original Computer:

• Contact PAVER Support for assistance.
• For non-government users: Contact the Software Distribution Center or PAVER support via Colorado State University (http://www.paver.colostate.edu).

✅ Step 2: Back Up PAVER Data

• Copy database files (e.g., .e70 files) to an external USB drive or cloud storage (OneDrive, Google Drive).
• Export critical data from PAVER using File → Export (Excel or CSV backups recommended).

✅ Step 3: Import PAVER Data

• Transfer saved data from the old machine and paste directly into the C:\ drive.

✅ Step 4: Install PAVER Software

1. Run the installer located at: \pa-files\IT Files\Software Installers\PAVER.
2. Activate the license using the serial number found in the same folder as the installer.
3. Open PAVER and go to Database Settings or Open Database.
4. Point PAVER to the copied database files in the new folder.
5. Test PAVER functionality to confirm successful installation.

Expected Outcome: PAVER is installed and operational on the new machine with all data restored.