Category: Incident
Cause: Missing updates or corrupted installation of Autodesk Design Review.
Resolution: Update Autodesk components and repair/reinstall Design Review.
Steps to Resolve:
✅ Step 1: Open Autodesk Access and install any important updates (e.g., server licenses, feature updates, hotfixes).
✅ Step 2: If using Civil 2020 or later, ensure the update Civil 20XX.1.2 is installed. This update can be found on the Autodesk website.
✅ Step 3: Repair or reinstall Design Review to restore AutoCAD’s ability to read .DWF files. Follow the official Autodesk instructions here:
Autodesk Support Article
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Unable-to-open-a-DWF-file-in-AutoCAD.html#:~:text=To%20open%20a%20DWF%20file%2C%20use%20Design%20Review.,DWF%20file%20inside%20a%20drawing
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Unable-to-open-a-DWF-file-in-AutoCAD.html#:~:text=To%20open%20a%20DWF%20file%2C%20use%20Design%20Review.,DWF%20file%20inside%20a%20drawing
✅ Step 4: After repairing/reinstalling Design Review, restart the computer and test opening a .DWF file.
Expected Outcome: .DWF files open successfully in AutoCAD Civil using Design Review.
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